Order Information
How to order
To order on thepelicancases.com. You must first place the item into the secure shopping cart first by clicking on the Add to Basket button. Then go to your shopping cart by clicking the button "Shopping Cart" at the top of the page.
Then simply follow the steps in the checkout process. After ordering you will receive an automated email confirming your order. You will also receive an personal email about your order shortly after ordering.
Purchase Orders
We accept Purchase Orders from Police Departments, Federal, State and Municipal Agencies, and Military. Please Fax the Purchase Order to (888) 790-7063
International Orders
We cannot ship Pelican Cases International
Return Policy
You receive your order and its not what you expected, then just contact us for a Return Number within 15 days. As soon as we receive your item, your card will be credited with the purchase price (less shipping). There will be a 15% restocking fee if the item is not damaged. The item must be returned in its original condition and packaging.
If the item is damaged, you get to choose from a refund or an exchange of the same item. Simply contact us for an Return number and your request will be processed quickly!.
Other considerations
We must charge 8.2% sales tax to residents of Washington State.
